General information
Business hours are Monday through Friday 9-4pm, Eastern Standard Time.
Ordering by phone
For DVD orders please call 1-917-202-7702. Paypal is the preferred method of payment however money orders and certified personal checks are accepted.
DVD Information and Customer Support Issues
For general information about our DVDs or for any other customer support issues, please e-mail us at heatherferriproductions@yahoo.com or call 1-917-202-7702.
If we are unavailable, please leave a message with your name, contact information (phone and/or e-mail), along with details about your inquiry and we will respond promptly. Common customer support issues include: general inquiries about our products, inquiries about upcoming events and classes, problems with the website or ordering online, inquiries about lost or damaged packages, and defective DVDs.
Ordering by Snail Mail
If you prefer to order by mail, please download the order form, print, fill in the missing information, and mail it to us along with payment to the address below:
Heather Ferri Productions
3000 Swallow Hill Road, Suite 108
Pittsburgh, PA 15220
Mailing List
Please provide your email address so that we may contact you with additional DVD information, workshops, and updates. We will never spam you or sell your information to anyone. Thank you!
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